The Guiyang Free Trade Zone (Guiyang FTZ) has launched its "Mashang Jiejue" (Scan to Solve) mini program. Designed with an enterprise-first mindset, the platform focuses on tackling the most urgent and practical challenges facing local businesses.
By establishing an integrated "online + offline" communication framework, the program bridges the gap between government and industry, enabling more precise, efficient service delivery and fostering better collaboration among enterprises within the zone.
Using a "one code, one-click" approach, businesses can report issues in real-time via text, images, or video, with dedicated professionals managing each request through a unified, closed-loop process. This slashes processing times, allowing businesses to resolve issues quickly without multiple in-person visits.
The platform also serves as a comprehensive resource hub, integrating data on factory spaces, utilities, and property services, allowing enterprises to easily compare options and lower operational costs. Furthermore, it consolidates pro-business policies, using intelligent search and targeted recommendations to help firms automatically receive benefits.
Guiyang FTZ will continue to refine the platform's functions, aiming to establish it as the gold standard for responsive services. By prioritizing high-quality support, the zone seeks to empower local enterprises and boost regional economic growth.